- OperatorFortuna Games N.V.
- Launched2023
- Games library7,500+ titles from 80+ providers
- Crypto options15+ deposit & withdrawal coins
1. General betting principles
Betflare Casino aims to provide a clear and consistent betting experience. All bets are subject to these rules, the general website terms and the rules displayed for the particular game, market or promotion. If a specific game rule conflicts with a general rule, the specific rule will normally apply to that game or market. You should review the information shown on the relevant betting or game screen before confirming your selection.
Betting is available only where it is lawful to participate. You are responsible for checking that online gambling is permitted in the place where you are located and for complying with all applicable Australian laws and other local requirements. Betflare Casino may restrict, suspend or refuse access to services where required by law, regulation, risk controls or internal policies.
You must be at least 18 years old to use gambling services. You must also be legally capable of entering into an agreement and must provide information that is accurate, complete and current. A person must not open or use an account on behalf of another person, and an account must not be transferred, sold or shared.
- Only one personal account may be used unless Betflare Casino expressly permits otherwise.
- You must keep your login details private and notify the operator if you believe your account has been accessed by someone else.
- You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not attempt to interfere with the website, game software, payment systems or security controls.
- You must follow any identity, age or source-of-funds checks that may reasonably be required.
2. Opening and using an account
An account may be subject to verification before you can use some or all services. Verification helps protect players, prevent fraud and support compliance obligations. You may be asked to provide documents or information that confirms your identity, age, address, payment method or the source of funds used for gambling. Information must be genuine and must belong to you.
Betflare Casino may place temporary restrictions on an account while checks are completed. This can include limits on deposits, withdrawals, bonuses, games or betting activity. If information cannot be verified, is inconsistent or suggests that an account may breach these rules, the account may be restricted, suspended or closed in accordance with the applicable terms.
You are responsible for reviewing your account activity and ensuring that all bets, deposits and withdrawals are made from your own account. Do not allow another person to use your account, even with your permission. You should log out after each session, use a secure password and avoid accessing the account through a device or network that you do not trust.
If you believe that an account transaction or bet was not made by you, notify Betflare Casino through the available support channel as soon as possible. You may be asked to provide information about the device, transaction or activity concerned. Prompt notification can assist with investigation, although it does not guarantee that a transaction or bet can be reversed.
3. Placing and confirming bets
Before confirming a bet, check the selected game, market, stake, odds or displayed return, where applicable. A bet is generally treated as placed when it has been accepted by the betting system and a confirmation is displayed in your account or on the relevant screen. Selecting an option or entering a stake does not necessarily mean that a bet has been accepted.
You must have sufficient cleared funds or an available balance before placing a bet. The system may reject a bet if the balance is insufficient, the market is closed, the game is unavailable, a limit has been reached, an account restriction applies or a technical problem has occurred. A rejected bet is not accepted and should not be treated as part of your betting history unless the account clearly records it as accepted.
Once a bet has been accepted, it will generally be final and cannot be changed or cancelled by the player unless the relevant game rules or a specific feature expressly allow it. You should not assume that a bet has been cancelled because a page has refreshed, a connection has dropped or a confirmation message has not appeared. Check your account history before trying to place the same bet again.
- Choose the game or market you wish to play.
- Review the applicable rules, minimum or maximum settings and any displayed information.
- Enter the stake or select the relevant wager amount.
- Check the complete bet details before confirming.
- Wait for acceptance and check the account history for the final status.
Displayed odds, returns, balances and other information are provided for convenience. If a clear technical, data or pricing error affects a bet, Betflare Casino may correct or void the affected bet in line with the applicable terms and game rules. The operator may also suspend a market or game where an error, security issue or irregular activity is identified.
4. Game results, settlement and payments
Bets are settled using the official result or outcome recorded by the relevant game or betting system. For casino games, settlement is normally based on the result generated and displayed by the game. For other betting products, the applicable market rules may identify the result source or event information used for settlement. You should read those rules before placing a bet.
A bet may be recorded as won, lost, void, cancelled, refunded or otherwise settled depending on the outcome and the applicable rules. A void or cancelled bet will generally not qualify as a winning or losing bet, and the relevant stake may be returned where appropriate. The result shown in your account history is the best record of the settlement status.
If a result is corrected because of an official correction, system error or other valid reason, the account may be adjusted to reflect the correct settlement. Betflare Casino may recover an amount that was credited incorrectly or remove an incorrect credit from the account, subject to applicable law and the relevant terms. You should not withdraw or spend funds that you know, or reasonably suspect, were credited in error.
Withdrawals and payments may be subject to account verification, payment-method checks, security reviews and other lawful controls. The name on a payment method should match the verified account holder unless another arrangement has been expressly approved. Betflare Casino may decline, delay or return a payment where the method is unavailable, unsupported, unauthorised or inconsistent with these rules.
Transaction records, bet confirmations and account statements should be checked regularly. Keep copies of relevant records if you need to query a transaction. Where there is a difference between a screen display and the final account record, the operator may investigate the system records, transaction logs and applicable game data to determine the correct outcome.
5. Technical issues, prohibited conduct and disputes
Online betting depends on devices, software, communications networks and third-party services. Betflare Casino cannot guarantee that the website or every game will always be available, uninterrupted or free from errors. You are responsible for using a suitable device, maintaining a secure connection and checking that your bet has been accepted before continuing.
If a technical failure occurs, stop placing further bets until the service is available and your account history can be checked. Do not repeatedly submit the same instruction while a transaction is processing. Where a fault affects a game, bet or account balance, the operator may investigate and take reasonable corrective action, including cancelling or adjusting an affected transaction where permitted.
Prohibited betting activity
- Using bots, automated software, scripts, modified devices or other tools to gain an unfair advantage.
- Exploiting a software defect, pricing mistake, payment error or security weakness.
- Creating multiple accounts to avoid restrictions or obtain an improper benefit.
- Using stolen, borrowed or unauthorised payment methods.
- Providing false information or attempting to hide the true account holder.
- Colluding with other users, manipulating outcomes or interfering with the normal operation of a game.
- Placing bets for another person or allowing another person to control your account.
If you wish to query a bet or settlement, first review the game rules, confirmation details and account history. Provide the relevant information through the available support process, including the date, game or market and transaction reference if one is shown. Betflare Casino may review the matter and request additional information before reaching a decision. Complaints will be considered in accordance with the applicable complaints process and legal requirements.
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget, take regular breaks and never gamble with money needed for essential expenses. If gambling stops feeling enjoyable or becomes difficult to control, use the responsible gambling tools available on the website, consider taking a break or self-excluding, and seek independent support from an appropriate Australian service.
These Betting Rules may be updated from time to time to reflect changes to services, games, technology or legal requirements. The current version published on the website applies to future activity from the time it takes effect. If you continue to use Betflare Casino after an update, that use may be treated as acceptance of the revised rules.
